Benchmarking School Career Development Services

Self-Evaluation, Reflection and Continuous Improvement 

Workshop Overview:

This two-day professional learning workshop, delivered by the Australian Centre for Career Education (ACCE), supports career practitioners, leaders, coordinators, and service managers to evaluate and strengthen the quality of their career development services through structured benchmarking and self-assessment. Using a range of purpose-built benchmarking tools and frameworks, participants will critically review key areas of practice, including strategic planning, program delivery, stakeholder engagement, client outcomes, resource management, data collection, and continuous improvement processes.

Through guided activities, collaborative discussions, and the sharing of professional experiences, participants will identify strengths, explore opportunities for growth, and compare their services against recognised quality standards. A major focus of the workshop is translating findings into action, with participants analysing emerging themes, prioritising improvement areas, and developing practical action plans tailored to their own context. By the end of the workshop, participants will have a clearer understanding of their service’s effectiveness, completed benchmarking components, and a roadmap for ongoing improvement, accountability, and excellence in career development practice.

Topics Covered:

• What is Benchmarking and How does it serve us in Career Development Practice?
• 4 Tools and their Purposes
• What is your focus?
• Identifying Priorities
• Why create Action Plans?
• Who do we want to involve in the Action Plan?
• Action Planning areas of Priority
• Presenting Our Plans
• Feedback

These sessions are also available as Industry Specific or Specialised Settings (focused). At present the current model explores the education sector.

Suitable for:

• These workshops are suitable for all School-based Career Development Service Staff

Duration:

• 2 Day Workshop

Competency Based Learning:

CICA Core Competencies:

• Communication and interpersonal skills (3a 3b 3c 3d)
• Ethical practice (4a 4b 4c 4d)
• Diversity and inclusion (5b 5c)
• Digital literacy, Emerging Technologies and Information Management (6a 6b 6c 6d 6e)
• Professional practice application (7a 7d 7e)

CICA Specialised Competencies:

• Career development program delivery (S3)
• Project Management (S5)
• Industry liaison (S6)
• Research skills (S7)

Upcoming Workshop Dates

Disclaimer:
To ensure the best possible workshop experience, our workshops require a minimum of 10 participants. If the minimum number is not reached, we’ll be in touch to offer you an alternative date or a full refund.

In 2026, funded places for our 'Benchmarking School career Development Services' workshops are available through  Victorian Catholic Education Authority (VCEA).Please click on the logo below for further information and to register.

ACCE Members: 

Please ensure that you are logged into the ACCE Member Lounge to receive your Member Price when booking this event

Group Bookings:

Training is conducted nationally to suit you or your industry partners and all training is customised to meet the needs of learners who may have different work experiences, service specialistions, and specific client cohort needs. For groups of 10+ please contact: Kerry Brookes (RTO Manager) on (03) 9433 8076 or email: kerry.brookes@acce.org.au

Booking Queries:

If you would like to be notified about upcoming dates for this workshop or have any questions, please contact our ACCE Training Team on (03) 9433 8016 or support@ceavinstitute.edu.au

ACCE Professional Development:

Please check out our extensive range of professional development events.